When you first sign in to the Help Center you will just need to look to the top right of the screen near your user icon.
Once you click on "Submit a Request" it will take you to our quick form for submission of tickets.
There are some required fields for tickets to better assist you in getting to the right people.
Subject - General description of the issue.
Priority - Required Field - This determines how important the issue is
Issue Category - Required Field - Choose the selection that best fits your issue.
Additional Contacts - Used for when other portal users need to be added to an issue, in case we have to move to email format or a zoom meeting.
Attachments - Files to further clarify or assist with the solution of the issue.
Once all that is done, just click Submit.